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Mr D AI Customer Care Bot

MrD_bot

Mr D AI Customer Care Bot

Mr D wanted to lighten the load on its support team, who field hundreds of queries daily. The ideal answer was another customer support channel in the shape of an AI bot. Built in collaboration with Mr D owner Takealot's consumer management agency, the bot is capable of instantly searching through all of the company's FAQ documentation and providing a relevant answer to each customer's question.

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